Under what circumstances is someone forbidden to stay at the Salvation Army?
We get this asked once in a while and this answer comes from our F.A.Q.
While we try our best at helping out the most amount of people possible, there are some people that we do not allow to reside or use services at the Salvation Army.
In the past some clients have become extremely violent towards staff or other clients or have endangered people who stay or work here in another way (drug dealing, starting fires, or extensive willful damage to the facility).
There are some clients who insist on abusing drugs, alcohol, or other substances which impact their ability to stay here. The Centre is full of clients who are working hard at staying clean and sober and for those who are not at that point, we are not always their best option. Also there are those that can not function within the rules of the Centre and become a danger to the staff and other people around them. In those cases other residential placements are better options.
In the vast majority of cases we will ban a client for a finite period of time and after that time is past, we welcome them back to the Centre and we will work well together at resolving the issues we have.
There are some clients however that because of consistent danger towards others, are not allowed to come back until those violence issues are dealt with.
While we are the only men’s hostel in town, there are other supported living spaces available. What we find is that there is a wide range of individuals that need emergency shelter and while we would like to be able to help everyone, this is the wrong kind of place for a small percentage of clients to be. When possible, we work with the Ministry of Social Services and other agencies to find better placements.
There are the occasional situation that we just have to refuse for the safety of staff, other residents, and the public we serve. It’s not a decision we make lightly and as a provider of emergency housing, having to refuse someone does go against who we are but there are times we have no other option and have to refuse services to them.
If you have any questions about how we handle these situations, feel free to contact the Centre at 244.6280 or email Jordon Cooper, our Residential Coordinator.
Labels: Family Services, Food Services, Life at the Centre, Residential Services

